Dispensing Optician - Bury - Head Office - Hybrid
Zest Optical are recruiting for a qualified Dispensing Optician to join one of the UK’s leading independent online retailer of luxury sunglasses and prescription eyewear.
This is a chance to take the next step in your career, utilising all of the skills you have developed in-store, in a fresh environment with a business that prides itself on innovation and exceptional customer experience.
The Business
- Established for over 20 years with a reputation for excellence
- Over 23,000 5-star reviews on Trustpilot
- Modern head office with an in-house Optical Glazing Lab and distribution facility
The Role
Drive the continued success of the prescription side of the business. This is a diverse position that goes beyond traditional dispensing, offering the opportunity to apply your expertise in a variety of ways:
- Customer Support: Act as the main point of contact via digital communication channels for prescription-related queries.
- Product Guidance: Advise on the most suitable products for customers with specific or complex prescription needs.
- Training & Development: Provide ongoing training to the customer service team to enhance their knowledge and understanding.
- Process Improvement: Develop and refine dispensing procedures to ensure a seamless prescription journey for customers.
- Content Management: Ensure the accuracy of prescription-related content on the website.
- Service Expansion: Assist in expanding the prescription product range and developing new services.
- Marketing Support: Provide expertise for prescription-focused marketing campaigns.
About You
- GOC Registered: With a clean record.
- Commercially Astute: Understand business growth and customer satisfaction.
- Tech-Savvy: Comfortable using IT systems and managing administrative tasks.
- Strong Communicator: Confident in collaborating across teams and providing expert advice.
What’s On Offer?
- Salary: £30-33,000 + Bonus.
- Hours: Full-time or part-time (30-37.5 hours per week).
- Reduced Weekends: 1 in 4 Sats (9am-2pm) and can be worked from home.
- Holidays: 26 days + Bank Holidays.
- Professional Fees: Paid.
- Staff Discount: Generous staff discount on products.
- Hybrid Working: Potential for WFH once comfortable in role.
Apply Now
If you’re a Dispensing Optician looking to take your career to the next level, we would love to hear from you.
To apply, please submit your CV through the ‘Apply’ link below.
Contact: Kieran Lindley
Email: kieran.lindley@zestoptical.com
Telephone: 0114 287 0353
